72 Free Online CNA Practice Questions and Answers on Communication

Nursing practice need to have a great deal of information to be sent to people in short time. But how to do this effectively or which factors could influence how our message is interpreted? Our 72 Free Online CNA Practice Questions and Answers on Communication may help you that. Through a variety of multiple choice questions with instant answers, the key concepts and basic requirement in communication are showcased concisely and clearly, which leads to the quick mastery to be ready for exams or real situations.

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Control tone of voice, be knowledgeable, be flexible, be clear and concise, avoid words with different interpretations, be truthful, keep an open mind, and take advantage of opportunities

• Stimulus
• Period of silence
• Conversation skills
• Helping relationship

Auditory, visual, kinesthetic

• The face
• Examples of nonverbal
• Examples of stimulus
• Examples of channels

A source, message, channel, and reciever

• Communication involves
• Group communication includes
• Communication is
• Communication assist in

Presentation of subjective data

• The channel targets
• The face
• The A and R allow for
• The S and B provided

Reduced ability to understand what others are sating

• Humor
• Channel
• Aphaisa
• Message

Going back to information obtained earlier to retrieve further information

• Clarifying
• Reflecting
• Directing
• Sequencing

medium the sender has selected to send the message

• Source
• Channel
• Aphaisa
• Humor

Touch, eye contact, facial expressions, posture, gait, gestures, general appearance,dress and grooming and sounds/silence

• Channel
• Examples of channels
• Examples of stimulus
• Examples of nonverbal

Often carry important nonverbal messages

• Period of silence
• Clarifying
• Directing
• Reciever

Sit when possible when communication, be alert and relaxed, take sufficient time, keep conversation natural, be attentive, think before speaking, actually listen, and listen for themes in comments

• Written diagnosis
• Sequencing
• Listening skills
• Stimulus

One of the most effective nonverbal ways to express feelings

• Stimulus
• Feedback
• Channel
• Touch

Transmission of information without the use of words

• Hand-off communication
• Forms of verbal communication
• Nonverbal communication
• Verbal communication

The most expressive part of the body

• The face
• Source
• Message
• Touch

Allows the nurse to gain an understanding of a patient's comment

• Directing
• Sequencing
• Aphaisa
• Clarifying

Are often used when two people of different cultures attempt to communicate

• Gestures
• Reciever
• Stimulus
• Source

Occurs when nurses interact with two or more individuals

• Hand-off communication
• Nonverbal communication
• Small-group communication
• Verbal communication

Aspect of the person's intellectual development, educational level, and geographic and ethnic origin

• Interpersonal communicatino
• Listening skills
• Written or spoken language forms reveals
• Good rapport can be achieved by

Must translate and interpret the message sent

• Reciever
• Message
• Gestures
• The face

Self-talk; talking to oneself

• Intrapersonal communication
• Verbal communication
• Nonverbal communication
• One-to-one communication

Aphasia, hearing problems, dysarthria, voice problems, and/or other communication problems

• Group communication includes
• Nonverbal communication is also knows as
• Factors influencing communication
• Frequent disorders of communication on older people

Subjective documentation

• Open-ended questions
• The S and B provided
• The A and R allow for
• The channel targets

Any of the reciever's senses

• The A and R allow for
• The channel targets
• Channel
• The S and B provided

The actual physiologic product of the source

• Reciever
• The face
• Gestures
• Message

The foundation of society and the most primary aspect of a nurse-patient interaction

• Communication involves
• Communication is based on
• Conversation skills
• Communication is

Allow patients a wide range of possible responses

• Helping relationship
• Written diagnosis
• Sequencing
• Open-ended questions

Used when patients to obtain thorough nursing hisitories and physical examinations

• Intrapersonal communication
• Interpersonal communicatino
• One-to-one communication
• Verbal communication

Occurs between two or more people

• Interpersonal communicatino
• Verbal communication
• Intrapersonal communication
• Nonverbal communication

Conformation of the message

• Source
• The face
• Feedback
• Message

Written and spoken

• Verbal communication
• Nonverbal communication
• One-to-one communication
• Forms of verbal communication

Failure to listen, inappropriate comments and questions, changing the subject, giving false assurance, gossiping, and aggresive interpersonal behavior

• Verbal communication
• Types of commincation
• Hand-off communication
• Blocks to communication

Staff meetings, patient care conference, teaching sessions, or support groups

• Small-group communication
• Examples of small-group communication
• Forms of verbal communication
• One-to-one communication

A person or group who initiates or begins the communication process

• Channel
• Touch
• Stimulus
• Source

A patient need that must be addressed

• Gestures
• Humor
• Stimulus
• Touch

Places events in a chronological order or investigates a possible cause-and-effect relationship

• Sequencing
• Reciever
• Clarifying
• Reflecting

Small-group and organizational group communication

• Group communication includes
• Nonverbal communication expresses
• Verbal communication
• Small-group communication

Level of development, gender, sociocultural differences, roles and responsibilities, space and territoriality, physical, mental, and emotional state, and environment

• Factors influencing communication
• Nonverbal communication
• Intrapersonal communication
• One-to-one communication