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83 Updated Free CNA Practice Exam Questions on Therapeutic Communication

Let your certification earning be easier with 83 Updated Free CNA Practice Exam Questions on Therapeutic Communication. We offer an array of ultimate questions with instant answers for your freely convenient practice. More importantly, you can grasp the concise knowledge with the most understandable format and many on-the-job skills which are essentials for your CNA career. 
To view full questions and exact answers, please visit our site: https://hapiland.net/6749/83-updated-free-cna-practice-exam-questions-therapeutic-communication/
"You shouldn't even think about assisted suicide; it is not right."
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Many nurses form relationships with community groups by participating in local organizations, volunteering for community service, or becoming politically active. To be effective change agents, nurses need to establish relationships with their communities.
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Interpretation of a word's meaning influenced by the thoughts and feelings that people have about the word.
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The verbal and nonverbal symbolism used by others to convey meaning such as art and music.
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Listen attentively,do not interrupt, ask simple questions, allow time, use visual cues, do not shout, use communication aids.
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Women disclose more personal information and use more active listening.
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"I'm so sorry about your mastectomy; it must be terrible to lose a breast."
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a. Determine whether he encourages openness and allow the patient to "tell his story" expressing both thoughts and feelings.b. Identify any missed verbal or nonverbal cues or conversational themes.c. Examine whether nursing responses blocked or facilitated the patient's efforts to communicate.d. Determine whether nursing responses were positive and supportive or superficial and judgmental.e. Examine the type and number of questions asked.f. Determine the type and number of therapeutic communication techniqu
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Subjectively true, personal experiences about self that are intentionally revealed to another.
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Concise review of key aspects of an interaction
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Simple, brief, and direct
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"How can you say you didn't sleep a wink? You were snoring all night long."
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"Things are bad, and there's nothing I can do about it."
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Communication with other members of the health care team affects patient safety and the work environment.
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"No one here would intentionally lie to you."
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a. Intimate zone; 0 to 18 inchesb. Personal zone; 18 inches to 4 feetc. Social Zone; 9 feet to 12 feetd. Public Zone; 12 feet and greater
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Seeking information needed for decision making
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"If I were you, I'd put your mother in a nursing home."
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Tone of voice
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"Don't worry; everything will be all right."
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a. Courtesyb. Use of namesc. Trustworthinessd. Autonomy and responsibilitye. Assertiveness
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Person who decodes the message
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Motivates one person to communicate with another.
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Coping strategy to adjust to stress
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Code that conveys specific meaning through the combination of words.
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Occurs when the nurse and the patient work together to solve problems and accomplish goals; help the patient to express feelings; self-exploration, set goals, take action, self-disclosure, and confrontation used appropriately.
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a. Take the initiative in establishing and maintaining communication. b. Be authentic or one's selfc. Respond appropriately to the other person.d. Have a sense of mutuality. e. Believe that the nurse-patient relationship is a partnership with equal participants.
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Ability to understand and accept another person's reality.
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Related factors can be physiological, mechanical, anatomical, psychological, cultural, or developmental in nature.
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Most potent form of communication
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3. That which motivates the communication. Motivates one person to communicate with the other.
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Impaired verbal communication; state in which the individual's experiences are decreased, delayed, or absent or the person has an inability to receive, process, transmit, and use symbols.
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Check for hearing aids, reduce environmental noise, get patient's attention, face the patient, do not chew gum, speak in a normal voice, rephrase, provide sign language.
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Setting for the sender-receiver interaction
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Interaction that occurs within a person's spiritual domain
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a. People who are silent or withdrawn. b. People who are sad and depressed with slow mental and motor processes.c. People who are angry, confrontational, and cannot listen.d. People who are uncooperative and resent being asked.e. People who are talkative or lonelyf. People who are demandingg. People who are frightened or anxioush. People with vision or hearing difficulties. i. People with language barriers. j. People who are confused.k. People who are sexually inappropriate.
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Restating another's message more briefly using one's own words
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Being attentive to what the patient is saying both verbally and nonverbally.
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Occurs during the ending of the relationship; termination is near, goal achievement, relinquishing responsibility, transition to other caregivers as needed.
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Restating an unclear or ambiguous message
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Expressing feelings and ideas without judging or hurting others.
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Occurs when the nurse and patient meet and get to know one another; set the tone for the relationship, expect to be tested and closely observed, clarify the roles of the patient and the nurse.
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